Privacy Policy

Last Updated: 14 June 2026

Who We Are

This website is operated by Fiondas ("we", "our", "us").

We are committed to protecting your privacy and handling your personal information responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Business Name: Fiondas
Address: 231 Low Waters Rd, Hamilton ML3 7QN
Telephone: 01698 281877
Email: Info@fiondashamilton.co.uk

Information We Collect

When you use our website or place an order with us, we may collect the following information:

Name
Email address
Telephone number
Delivery address
Order details
Customer enquiries and communications
Technical information such as IP address, browser type and device information

We do not store your full payment card details.

How We Use Your Information

We use your personal information to:

Process and fulfil your orders
Arrange deliveries and collections
Contact you regarding your order
Respond to customer enquiries
Improve our services and website
Maintain business records
Comply with legal and regulatory obligations
Prevent fraud and protect our business

We only collect information that is necessary for these purposes.

Payment Processing

Payments made through our website are securely processed through Wix Payments and its payment processing partners.

We do not store or have access to your full payment card information.

Sharing Your Information

We may share your information with trusted third parties where necessary to operate our business, including:

Wix.com Ltd, which provides our website, online ordering platform and related services
Wix Payments and its payment processing partners
Delivery staff involved in fulfilling your order
Professional advisers where required
Government authorities where required by law

We do not sell or rent your personal information to third parties.

Cookies

Our website uses cookies and similar technologies to ensure the website functions correctly, process online orders and improve user experience.

You may manage your cookie preferences through our website's cookie consent settings.

For further information, please refer to our Cookie Policy.

How Long We Keep Your Information

We retain personal information only for as long as necessary to:

Fulfil customer orders
Maintain business and accounting records
Comply with legal obligations
Resolve disputes where necessary

When information is no longer required, it is securely deleted or anonymised.

Your Rights

Under UK data protection law, you have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information where applicable
Request restriction of processing in certain circumstances
Object to certain processing activities
Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the details above.
If you have concerns about how we handle your personal information, please contact us. You also have the right to lodge a complaint with the UK data protection regulator, the Information Commissioner's Office (ICO).

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page and will take effect immediately upon publication.

If you have any questions about this Privacy Policy or your personal information, please contact:

Fiondas
231 Low Waters Rd, Hamilton ML3 7QN
01698 281877
Info@fiondashamilton.co.uk